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  • Front Desk

    Posted: 09/20/2021

    Location:

    Columbus

    Job Summary:

    This position is responsible for being the liaison between OrthoNeuro and the patient while at the same time creating and maintaining a friendly, pleasant environment at the front desk area. This position is also responsible for the efficient operation of the front desk area and obtaining current information from patients.

    Job Duties:

    • Greet patients as they arrive at the office
    • Guide patients through the OrthoNeuro registration/check in process
    • Create patient charts and schedule appointments for new walk-in patients
    • Ensure that accurate insurance and demographic information is added/updated into the computer system
    • Ensure required documents are accurate and included in patient charts for appointment
    • Ensure patient outcomes information is collected before the patient leaves
    • Collect required co-pays, co-insurances, and/or patient balances for patients seen each day
    • Post patient balances due
    • Balance collected funds at the end of the day and email reconciliation sheet to the Billing department
    • Communicate to physicians pertinent information affecting their clinic and patients
    • Other duties as assigned

    Job Requirements:

    • High school degree or equivalent; or completion at a technical training institution
    • At least one year related experience; or equivalent combination of education and experience.
    • Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred.

    Benefits: 

    Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.